Privacy Policy

At Valtoranzlo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

We collect information that you provide directly to us when you:

• Submit inquiries through our contact form
• Request consultations for custom furniture projects
• Communicate with us via email or telephone
• Visit our workshop by appointment
• Subscribe to our newsletter or updates

The types of personal information we may collect include your name, email address, phone number, mailing address, project details, design preferences, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule consultations and workshop visits
• Develop design proposals and project estimates
• Communicate about project progress and updates
• Process orders and arrange delivery and installation
• Send you information about our products and services
• Improve our website and service offerings
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist with business operations such as shipping, installation, or payment processing
• Professional advisors including lawyers and accountants
• Law enforcement or regulatory authorities when required by law

All third parties are required to maintain the confidentiality of your information and use it only for the purposes for which it was shared.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences. Please refer to our Cookies Policy for more detailed information.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

Canadian Privacy Compliance

Valtoranzlo is committed to compliance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We handle your personal information in accordance with applicable Canadian federal and provincial privacy laws. If you have concerns about our privacy practices or wish to file a complaint, you may contact the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Valtoranzlo
4700 Kingsway
Burnaby, BC V5H 4M1
Canada
Phone: +1 604 438 4715
Email: contact@valtoranzlo.world